| mal | ok | 00:05 |
|---|---|---|
| gour | hello, after getting my new jolla c2, i didn't have time to migrate , but now I came to know that our kid seems to interrupt setup wizaerd. the phone boots up, but asking for a security code. is there some way to perform factory reset to unlock the phone? | 14:32 |
| mal | are you saying it has some unknown security code now? | 14:35 |
| mal | it's possible to reflash the device using fastboot | 14:36 |
| Keto | https://forum.sailfishos.org/t/fastboot-flashing-of-jolla-c2/21482 | 14:37 |
| Keto | though dependending on when you bought the phone, it might be that it came with the old sailfish version with bootloader that does not allow flashing | 14:39 |
| gour | Keto: i bought it few weeks ago | 15:44 |
| Keto | ok, then it should have the new bootloader | 15:44 |
| gour | i've also found some docs mentioning to use telnet and cli? | 15:48 |
| gour | the docs said to: telnet to port 10.42.66.66 | 15:53 |
| Keto | The recovery mode with the telnet interface currently does not work on C2 | 16:17 |
| gour | Keto: ok, thanks. I'm trying this procedure https://forum.sailfishos.org/t/fastboot-flashing-of-jolla-c2/21482 but cannot get "fastboot mode"...will try again | 16:23 |
| Keto | that's weird... I asked what version is on the devices we are currently shipping... I thought they are flashed with recent enough version, but I might have been wrong... | 16:38 |
| gour | Keto: what does it mean in my case? | 18:14 |
| Keto | gour: if it does not go into fastboot mode, that unfortunately means that you probably need to send it back to us for flashing | 18:46 |
| gour | Keto: ok, will try again tomorrow and report since at one point it was in "recovery mode" | 19:32 |
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