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| poetaster | rinigus, you had approved, OBDFish, I believe but found an issue? I only got a partial mail so wasn't sure what to look for? Though the build errors from obs pointed to a requires? | 07:27 |
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| poetaster | rinigus, got it. The URL in the spec. | 07:28 |
| ilpianista | I don't get it... I'm allowed to use Sailfish.Pickers, but I cannot explicit the dependency in the RPM Spec file? Harbour validations fails with "Requirement sailfish-components-pickers-qt5 not available". What I'm missing? | 15:22 |
| *** ilpianista is now known as Guest665 | 15:22 | |
| koleesch[m] | Hey, how can I connect to jolla support? | 15:32 |
| mal | what issue do you have? | 15:39 |
| koleesch[m] | I can't charge. I think it is the usb port. | 15:40 |
| poetaster | ilpianista, you don't need to declare in the spec | 16:31 |
| mal | koleesch[m]: on jolla phone? | 16:44 |
| koleesch[m] | mal: yes | 16:44 |
| mal | does it report it's charging? or doesn't react to usb at all? | 16:45 |
| mal | have you tried with different chargers? | 16:45 |
| koleesch[m] | It doesn't react to usb at all. I tried different chargers. | 16:46 |
| mal | did it ever work? | 16:50 |
| koleesch[m] | Yes for 3 month | 16:50 |
| mal | koleesch[m]: and it stopping to work didn't happen after some update but some other time? | 17:26 |
| mal | anyway you can create a support ticket here https://jolla.zendesk.com/hc/en-us/requests/new | 17:26 |
| koleesch[m] | @mal: Yes it stops to work. I've created already a ticket with #41992. But in Zendesk the new phone isn't integrated. | 17:30 |
| mal | which topic did you select for the ticket? | 17:31 |
| koleesch[m] | malThe subject is: Charging of Jolla Phone 2026 does not work . I selected C2 as Phone with latest phone. | 17:38 |
| koleesch[m] | I don't see the topic afterwards. | 17:40 |
| mal | hmm, I think the general service topic would have been more accurate but probably fine with wrong device also | 17:43 |
| koleesch[m] | malCould you look into it? | 17:46 |
| mal | I don't handle the support things in zendesk, I ask others to check | 17:47 |
| koleesch[m] | Oh thank you. | 17:48 |
| mal | koleesch[m]: just curious, is there any chance the usb connector is just dirty? did you try to clean it? | 17:48 |
| koleesch[m] | I don't try it. But I will do it. | 17:50 |
| koleesch[m] | There is not dust or something else in the usb connector. | 17:52 |
| x2s | there was a topic on the forum yesterday about the usb connector pads being too thin and just ripping off the board... | 18:19 |
| koleesch[m] | x2sMaybe I have this problem | 18:42 |
| x2s | should be fairly easy to open up and having a good look at it. | 18:45 |
| koleesch[m] | I tried it but I can't get it open on the right side of the usb connector | 18:50 |
| x2s | hm, there were disassembly instructions somewhere | 18:53 |
| x2s | https://www.ifixit.com/Teardown/Jolla+Phone+(2026)+Teardown/223943 | 18:54 |
| koleesch[m] | I saw this on i fixit. But the part on the right side of the usb connector isn't there. | 18:54 |
| koleesch[m] | I'm missing a step between 7 and 8 | 18:55 |
| x2s | have you removed all 11 screws? | 18:56 |
| rinigus | poetaster: yes, it was URL = example.com. didn't send it back as next approval may come in a month. or two. depending on the luck of all involved in seeing OBS functional | 19:53 |
| koleesch[m] | x2syes | 19:58 |
| koleesch[m] | The thing where it hangs is in step 7. The most rught up silver point is to strong to open it. I think, that I damage if I would open it with more power. | 20:00 |
| x2s | hm, maybe make a picture and ask in the forum. | 21:30 |
| poetaster | rinigus, thanks. corrected and I'll push it asap. | 21:38 |
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