#jollamobile log for Wednesday, 2016-03-30

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fischerhi #jollamobile!!!05:43
Stskeepsmorning05:44
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tiwakewhat is the pledge ID for going through the tablet refund process?05:55
Stskeepsisn't there a huge zendesk page for this?05:55
tiwakewhat is zendesk?05:56
Stskeepshttps://jolla.zendesk.com/hc/en-us05:56
Stskeepshttps://jolla.zendesk.com/hc/en-us/articles/216666648-Things-to-do-in-order-to-receive-your-Tablet-refund05:56
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tiwakealright06:01
tiwakebleh, if money was not so tight for me right now06:02
tiwakesleep time06:06
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Guest12239hi09:50
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Guest12239i have a problem with my jolla: ambiances are acting strange: having one ambiance and colour sceme and app backgrounds are from another ambiance09:51
Guest12239additionally i cannot install/update from jolla store and do phone backups09:52
Guest12239has anyone encounteted something from my list of issues?09:53
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Hartzisounds like time to reset the phone10:06
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Guest12239if the factory reset works :)10:19
Guest12239will try this later at home10:19
Guest12239i have my 2 n9 as backup phones :D10:20
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HartziI just reset mine a week ago. Works much better :)10:33
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raa700does the factory reset take me back to 1.0.x? and how many updates do i need to load and install to get back to latest?10:44
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sledgesraa700: when did you buy the phone?10:54
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HartziI was among the first ones and the factory reset took me to 1.0.811:00
HartziI took 5 updates to get back to latest version11:01
Hartziit*11:01
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raa700at the launch event... so 5 updates11:07
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Guest12239damn, gonna be fun evening then :D11:12
Guest12239mine was first retail back in november11:13
Guest12239so 5 as well11:13
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HartziIt was suprisingly fast to update11:18
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Hartzimuch faster than expected11:19
Hartzitook just ~30 minutes11:19
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PeperIf you hade your Phone in repair, they put a new image onto it afair11:22
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Hartziah11:28
HartziMine was once11:28
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Guest12239well i hope i can manage. otherwise will be shopping a new phone soon11:44
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kjetilhohmm.  how do I update my e-mail password?  there is no feedback/save button in the Account dialog12:43
kjetilhoand I get "Problem with sign-in" in the E-mail app12:43
kjetilhoperhaps I need to reboot?12:45
kjetilhoit's been 18 hours since the last time, so I guess I'm pressing my luck12:46
kjetilhowow.  reboot did the trick.12:49
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kjetilho(I did try to (X) the Email app first)12:49
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Armadillokjetilho it's been saved automatically if you change anything13:01
kjetilhook, so the problem was some daemon not re-reading the password13:01
Armadillohm well it should work at least if you restart the mail app13:01
kjetilhoI X-ed it.  perhaps there are more comprehensive restarts?13:02
Armadillotry a reboot to be sure13:10
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kjetilhoArmadillo: :) 14:49 <kjetilho> wow.  reboot did the trick.13:12
kjetilho(CET represent!)13:13
Armadilloah13:13
Armadilloso nvm :D13:14
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tappelhm, is there a way to debug the gps chip in JP14:17
tappelit appears to give location from memory but looks like it doesn't see any satellites at all14:18
tappeloh, finally sees one satellite14:18
tappelweird, i think it used to get very good fixes at this location before14:19
r0kk3rztappel: satellites move14:20
fennekkitappel: weather conditions?14:20
fennekkithe GPS signal has a lot between the satelite and you that could interfere with it14:20
tappelcould be weather, yes14:20
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tbralso it's a lot more than just plain GPS that's going on. If there is WiFi in range and cellular network coverage, that will get folded into a position too.14:29
tbrthe visible constellation changes all the time and a lot of the time it's not ideal, especially not if you don't have 360° view from horizon up.14:31
tappelhm14:39
tappelit suddenly started to see something like 24 satellites and getting somewhat accurate fixes14:39
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phlixi_othat sounds like A LOT to me (24 sat)15:00
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Guest63653hi just finished factory reset15:09
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Guest63653seems it resets to 2.015:09
Yaniellucky you15:10
Guest63653and kept all my apps, but lost folders15:10
Bysmyyrsounds that something failed15:10
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Guest63653i'll find out soon i guess15:11
Guest63653ambiances work now at least15:11
Guest63653and backup settings open so so far okay15:11
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coderusahah, my lastu case triggers hall sensor when it opened and flipped to back of tablet :D16:28
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Bysmyyryep, me too16:34
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mornfallLarstiQ: hey, do you know anything about how it went with care? (sorry to bother, but I didn't hear from them)17:43
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sledgesmornfall: just checker this channel logs but didn't find the case :) remind us of the case pls? cc pketo17:59
sledges*checked17:59
mornfallsledges: not a case, I was supposed to get a tablet invite way back when but never got it (black holes in aether or something)18:00
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mornfallsledges: LarstiQ said they handed it off to care (I didn't know the invite was actually sent out, but LarstiQ figured that out)18:01
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sledgesmornfall: i found this:18:03
sledges20:21 < mornfall> so I am not getting a tablet afterall18:03
sledges20:22 < mornfall> even though I am in the EU and I am well within the device count18:03
sledgesbut no convo with LarstiQ18:03
pketomornfall: we have had a fair share of problems with getting rest of the invites out, currently the target is to send them latest next monday18:04
sledgesmornfall: if you haven't received the invite, i gather "pending shipment" is not in your tablet refund screen?18:04
mornfallsledges: yeah, they /msg'd me18:04
mornfallpketo: I don't know if it counts as a 'rest'; yeah, the refund form didn't say pending shipment (that's why I thought I wasn't getting any in what sledges quotes)18:05
mornfallLarstiQ told me that I was indeed early in the queue and that the system thinks I should have received an invite (but didn't, although I got other jolla mail around that time)18:06
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pketomornfall: when was this?18:08
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mornfallpketo: 16th of March, so 2 weeks ago18:13
pketomornfall: ok, I will check this18:20
mornfallthanks18:21
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friesesome other fellow "pobably jolla-tablet receivers"? got pending shipment in the refund tool but no invite yet, asked care though and they said i should get my invite this week18:37
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Almindorhey, how can I remove ALL events from my phone? I got "phantom" events that are NOT in the calendar from an old deleted google account popping up reminders that are not dismissable20:06
AlmindorI don't care about going to ssh, I'm a dev, but I need to know how to wipe this20:07
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pp_there's the sqlite db, can't remember exactly :-)20:09
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SmarAlmindor: hold for long in the list?20:10
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AlmindorSmar: what list?20:10
Smarin the event list?20:10
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pp_something close to https://together.jolla.com/question/38887/bug-calendar-entries-synced-from-google-account-with-multiple-calendars-dont-have-a-calendar-assigned-in-the-mkal-db-and-are-not-shown-in-the-calendar/20:11
pp_calendar stuff should be okish in 2.0 tho20:11
AlmindorSmar: what event list? I just get a phantom reminder. there are NO events in my calendar (their account was removed)20:11
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Almindorpp_: I've deleted the mkcal/db and rebooted, no help. It actually seems 2.0 refreshes it from some backup (I wiped the db.backup too) or maybe it just restores since it was in RAM20:12
SmarAlmindor: uhm okay, something I don’t know about then20:12
Almindorit's driving me nuts, I had a business google account linked in and they got recurring events all over the place20:13
phlixiiirc there are two dbs, not sure if this was about calendar or contacts (but i would not surpised if the other has the same scheme), one is for read access for apps, the other one is the real one20:13
Almindoryeah it appears to be like that20:14
phlixidoes this make sense?20:14
AlmindorI even did a delete from components; but that didn't work either20:14
phlixiin the end it has be stored some where, i suggest looking for the dbs and fix them20:14
Smarmy random guess would be that it copied them to local calendar of the phone20:16
phlixion the first glance i think this might be helpful, check it out: https://together.jolla.com/question/67034/howto-reset-user-databases/20:16
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