#jollamobile log for Friday, 2016-09-30

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TMavicaToday is my bad day, the phone calling bug ..11:01
TMavicaMy mum have called me many times but my JollaC cant receive , all signal is fine11:02
TMavicaSudden I found I cant make a calling also , then I notice that11:02
TMavicaReboot and later my mum call me and blame on me..11:03
TMavicaVery ignoring bug...always happening randomly11:03
TMavicaReboot to fix11:04
TMavicaIs this big bugs been fix in 2.0.4? Seem I cant found any information about it in changelog11:05
coderusis this is 4G bug?11:06
TMavicacoderus: i dont know,it always happen randomly11:06
TMavicaIf I dont dial and call, I dont know11:06
TMavicaMy mum shout at me why I dont listen call..11:09
phlixi_oif my mom would do that, i would change my number and ask her to write emails11:09
phlixi_owell, i would prbably not change the number11:10
TMavicaThat mean I need hold 2 phones..11:23
phlixi_oemail works pretty reliable on my jollas11:32
phlixi_oat least i notice if i dont have internet and it displays how old the last sync is11:32
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TMavicaCalling is not same as email...also not all ppl know how to use email..11:44
TMavicaCalling is most fast and direct commuication11:45
r0kk3rzTMavica: yeah ive had that a few times11:45
r0kk3rzaffects texts as well11:46
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TMavicar0kk3rz: seem no changelog in 2.0.412:30
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phlixi_othats perfectly clear, on the other hand i would not want to communicate directly who shouts at me....12:32
phlixi_o...with someone...12:32
TMavicaI must listen my parents calling or reply at soon as possible12:49
TMavicaBut the fact , i dont know they calling me, my JollaC show nil incoming call12:50
r0kk3rzTMavica: move to the other side of the world, it makes ignoring ones parents much easier :)12:50
TMavicaThey called me 10 times in a hour12:50
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larstiqTMavica: 2.0.2.51?12:51
TMavicaThe bug is here, someone also reported in together, but nil reply from Jolla12:51
TMavicalarstiq: Yes!12:51
larstiqTMavica: got a tjc link?12:51
TMavicaIf the bugs happened, when I dial, it come out 2 sounds, meana it cant be dial12:52
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r0kk3rzlarstiq: i get a 'no network connection' popup even though signal status looks ok12:53
TMavicalarstiq: https://together.jolla.com/question/145376/bug-20251-jolla-c-could-not-receive-smsphone-call/12:54
TMavicalarstiq: there is many report if you search keyword 'receive call dial'12:55
TMavicaThe problem is I cant notice the bugs happened if I wont dial12:56
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TMavicaI can still able to surfing internet12:56
TMavicaMobile Internet connection or radio mode show correctly12:57
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larstiqTMavica, r0kk3rz: we're missing a reliable way to reproduce it12:59
TMavicaThe most common function of phone is calling, it is most important13:00
r0kk3rzlarstiq: sure, connection problems are hard13:00
r0kk3rzlarstiq: what logs are useful?13:00
TMavicalarstiq: ok...so if it is happened, what can I do for you?13:00
TMavicaBasic function of a phone is calling, it is the highest priority to fix a bug of it13:01
r0kk3rzTMavica: its no use complaining about priorities if they cant repoduce the problem13:02
TMavicaReally dont want to drop my Jolla, and use my Iphone 7 plus13:02
larstiqTMavica, r0kk3rz: what might help is rild logs13:03
larstiqsetprop persist.radio.ril_log_enabled 113:03
larstiqreboot13:03
larstiqcheck /data/misc/radio/ril_log13:03
TMavicalarstiq: so if it is happen, what command should I input..13:03
r0kk3rzlarstiq: i just checked my journalctl and its spamming this... https://gist.github.com/r0kk3rz/e9e1e58cd2c1f0f2d63262728415f39213:04
TMavicar0kk3rz: IF only, ur parents have any accident, hospital calling you, you dont know until you dial with 10 hours, so..?13:05
r0kk3rzTMavica: i agree its important, but reiterating that its important doesnt actually solve anyway13:06
r0kk3rz*anything13:06
larstiqTMavica: do the setprop and the reboot, when it happens again, copy the log off the phone13:06
TMavicar0kk3rz: yes. Need find a way to produce it13:06
TMavicaOk13:07
TMavicaIf rebooted, the setprop wont go back to 0?13:08
larstiqTMavica: no13:08
TMavicahttps://usercontent.irccloud-cdn.com/file/gaGBr1Yd/Screenshot-16-09-30-21-09-20.png13:09
TMavicaSeem sailor notice that??13:09
larstiqTMavica: keep an eye on the size of the logs, if you keep logging and it doesn't reproduce the logs might grow fairly large13:10
TMavicaOk13:11
TMavicaSee the pic above, sailor found the problem?13:11
larstiqTMavica: no, the instructions I gave you came from that bug13:11
larstiqwe have a suspect, rild, but no solution13:12
TMavicaOk13:12
larstiqr0kk3rz: the flooding looks like JB#3351213:12
r0kk3rzah13:17
r0kk3rzthe messages dont look too bad, theres just shitloads of them13:17
larstiq(i.e., we also see it, no solution yet)13:17
r0kk3rzTMavica: are you dual simming?13:17
TMavicaHave 2 now, but deactivate 113:19
larstiqr0kk3rz: how fast is the flooding?13:19
r0kk3rzTMavica: as in you untick it under the SIM menu?13:19
TMavicaBut the bugs happenee whenever I have 1 sim or 213:19
r0kk3rzlarstiq: really really fast13:19
r0kk3rzlarstiq: tailing journalctl moves so quick i cant read it13:20
larstiqr0kk3rz: ok, `journalctl -f` on my devices is not scrolling13:20
TMavicaThe log file go big too fast13:20
larstiqtwo sims in one, one in the other13:20
r0kk3rzlarstiq: it might only happen when ssh'd into a suspended device13:21
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r0kk3rzlarstiq: theres a bigger chatty log https://gist.github.com/r0kk3rz/5b7d927ab6d6f0be247c8b5c3826b1cf13:29
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larstiqthat's fairly rapid indeed13:32
TMavicaHow large of rild_log is better to send..13:34
r0kk3rzTMavica: the rild_log is quite constant13:35
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XenoPLHi, does anyone knows if Jolla considers update telephone app? It's rather basic comparing to the dialers available on other modern phones. There were few interesting ideas floating on TJC13:46
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TMavicar0kk3rz: u got the log?13:58
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r0kk3rzyeah13:59
r0kk3rzits going to get huge13:59
TMavicaU produced the bug?14:01
r0kk3rznot yet14:03
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TMavicaI would like to keep dialling or receiving to produce these damn bug14:10
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clauHi, are there known issues with the new backup? The resulting backup file is way to small to have included all the pics and movies.17:23
clauAnd when I look inside the tar, there are plenty of images with size 0.17:25
larstiqclau: how large is the tarball?17:27
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clau406 MB17:29
claumy Pictures and Videos dirs have together roughly 4 GB17:30
larstiqclau: not all the images are size 0 though? Any pattern?17:30
clauIs the backup software trying to create the tar in phone memory before copying it to sdcard?17:30
clauI can check, but I think they are OK up to a certain date17:31
larstiqclau: on /tmp, which is basically the same limitation17:31
clauthat's quite bad :(17:31
clauit should at least warn the user about this17:31
clauright now, if I do a full backup, I get a thumbs up, then if I do a reset and restore, plenty of my pics are gone.17:32
clauI think the sdcard backup should be done directly to sdcard, after checking that there is enough free space17:33
clauand maybe the cloud backup could be split into multiple files of a size that can be actually processed on phone17:33
clauAlternatively, just drop completely the Gallery backup, and offer other means of easily copying the Gallery to sdcard / cloud / whatever.17:34
larstiqclau: yeah17:36
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Liekethe next update brings support for that, doesn't it?17:36
clauthanks for confirming this, larstiq17:36
clauI'll just copy everything with rsync, or tar straight to sdcard17:37
clauLieke, I hope so. This is pretty bad user experience.17:40
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clauTo make this worse, I think Gallery is not the last item to be backed up, and everything that comes afterwards fails to be backed up too. :(17:54
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